Last Updated: November 15, 2025

The IFIXIN mobile application revolutionizes the services experience. We empower consumers with the ability to secure services almost effortlessly. We use real-time geo-location, satisfaction ratings, and integrated billing to make the home and office services experience easier and cheaper for customers and more profitable for service providers.
The following terms and conditions outline your obligations as a User and the conditions on which We allow You to access and use the Platform.
Please read these Terms and Conditions carefully. By registering as a user or otherwise accessing, downloading, or using the platform, you agree to be bound by these terms and our privacy policy.
The User / Service Provider are solely responsible for compliance with the law, regulations, standards applied in the country. IFIXIN does not sell or interfere in any way with the appliance and implementation any requested services. What this online marketplace offers to users is only to provide the ability to search and find local services. However, it is important for users to understand that IFIXIN does not in any way independently confirm, endorse, and guarantee services and quality. Service Provider adheres to the laws and regulations in place for providing service as this responsibility lies with the Service Provider alone.
User should review the information provided by Service Provider on the Platform, as well as its compliance with applicable laws and regulations. Nor does it ensure that the menu displayed on the platform matches what is actually served to users. Moreover, the Service provider may undertake that service is carried out according to special standards such as well organized.
You further agree to be bound by all applicable laws and regulations relating to the platform. If you do not agree with any of these terms, you are restricted from using or accessing the platform and your status as a “user” is hereby terminated.
IFIXIN will not be liable for any damages that may arise from reading the data belonging to any members by any unauthorized personnel.

The member must not send any messages that are threatening, immoral, racist, or contrary to local laws and international agreements. And any correspondence, addresses, or pseudonyms must not be in violation of the regulations, public morals, good behaviour and laws.

All records or materials obtained through the use of the IFIXIN platform services are within the user’s consent, and the user will be fully responsible for any damage or loss of information or any other resulting losses to the user’s computer, and the user is not entitled to claim compensation for any losses that arise on the use of the service, and he is also committed not to use the services of IFIXIN for any commercial or advertising purpose without obtaining the approval of IFIXIN.

IFIXIN may monitor all systems at any time or continuously. IFIXIN may use its system for commercial purposes.

Not to send any information by e-mail that is legally prohibited or distribute any unauthorized messages to be sent such as chain mail messages, malware etc., and not to record and misuse any personal information belonging to others.

The member himself is responsible for all types of actions that are carried out under the name of "user".

Members must pay the service fee that will be requested when delivering the services.

Not accessing the site or services using a third-party account / registration without the explicit consent of the account holder, not using the platform for unlawful purposes, and not committing any unlawful behaviour on the platform or with respect to the content on the site / platform.

All minors employed in the place in which they reside (generally under 18 years old) must obtain permission from their guardian, and they are directly supervised by their guardian or father / mother when using the site.
We may modify or update the Terms at any time, with or without prior notice to You. When We do, We will update the “Last Updated” date at the top and the amended Terms shall be effective as of such date. If You do not agree with the amendments, You are no longer authorized as a User and are prohibited from using or accessing the Platform. You must immediately stop using the Platform and notify Us to disable your User account. Your continued access and/or use of the Platform after any such amendment constitutes your acceptance of and agreement to be bound by the amended Terms.
The Platform enables You to research, request, and commission the services offered by Providers. By using the Platform, You acknowledge that We do not perform Jobs and the Providers are third-parties over whom We exercise no control. We do not control what or how Jobs are performed for You; We do not provide tools, supplies, or materials to Providers; and We do not reimburse Providers for expenses incurred related to the performance of Jobs. We have no responsibility or liability for the Providers or the Jobs that they perform. Providers on our Platform may change frequently; We have no responsibility to maintain any Provider on the Platform.
No joint venture, partnership, employment or agency relationship exists between You or any Provider and IFIXIN as a result of these Terms, use of the Platform, performance of Jobs, or otherwise. None of these parties have any authority to bind the others in any respect.
Payment Processing: By using our Platform, You agree that payment for Jobs will be facilitated via the Platform through a third-party payment processor or Cash. Our third-party payment processors charge payment processing fees for each transaction completed through the Platform and such fees are included in the fees that You pay to a Provider. The processing of payments will be subject to the terms, conditions, and privacy policies of our payment processors, in addition to this agreement. You hereby authorize Us to take all action necessary with our payment processor, on your behalf, to affect the transactions contemplated by these Terms or any Order.
You may cancel an Order at any time before 1 hour prior to the service start time.

If You cancel within 1 hour of submitting a request for Jobs, no payment is due.

If You cancel more than 1 hour after an Order is confirmed, but before 1 hour the Provider arrives at the location, You must pay a service charge to the provider.

If, at any time and in a Provider’s sole discretion, the Provider deems the work location for an Order to be a hazard to persons or property for any reason, including, without limitation, due to the presence of hazardous materials, animals, or environmental hazards, the Provider may cancel the Order and You will pay fees owed to the Provider for the portion of the Jobs performed prior to cancellation.

If the Provider cancels the Order prior to commencing performance of the Jobs due to an Undisclosed Condition, You will be charged 50% of the job as a cancellation fee.

If a Provider cancels an Order for any reason, We will notify You and You may make the Jobs request available to other Providers on the Platform. We cannot guarantee that You will find another Provider to perform the Jobs.

All payments made on the Platform are non-refundable, except by mutual agreement between You and the Provider.
We hereby grant You a limited, non-exclusive, revocable, non-transferable, non-sublicensable, license to use the Platform for the limited purposes of soliciting and entering into Orders with Providers to perform Jobs for You, subject to these Terms. Nothing herein shall transfer any ownership rights in or to the Platform to You.
You shall (i) be responsible for compliance with these Terms and all applicable laws and regulations; (ii) be solely responsible all interactions with any Provider relating to an Order; (iii) use commercially reasonable efforts to prevent unauthorized access to or use of the Platform, including keeping your username and password confidential and not permitting any third party to access or use your username, password, or account for the Platform; (iv) be solely responsible and liable for all activity conducted through your account in connection with the Platform; (v) promptly notify Us if You become aware of or reasonably suspect any security breach, including any loss, theft, or unauthorized disclosure or use of your username, password, or account; (vi) use the Platform only in accordance with applicable laws and regulations; and (vii) comply in all respects with the terms of any third party service provider linked to or associated with the Platform.
You must not (a) make the Platform available to any third party; (b) allow any third party to access the Platform using your username or password; (c) use the Platform to store or transmit any content that may be infringing, defamatory, threatening, harmful, or otherwise tortious or unlawful; (d) use the Platform to send spam or other unsolicited messages in violation of applicable law; (e) upload to or transmit from the Platform any data, file, software, or link that contains or redirects to a virus, Trojan horse, worm, or other harmful component; (f) attempt to reverse engineer, decompile, hack, disable, interfere with, disassemble, copy, or otherwise disrupt the integrity or performance of the Platform; (g) access the Platform in order to build a competitive product or service; (h) attempt to use or gain unauthorized access to the Platform or its related systems or networks; (i) remove any copyright or proprietary notice from the Platform; (j) mirror the Platform on any other server; (k) claim that any statements You make are endorsed by Us; or (l) authorize, permit, or encourage any third party to do any of the above.
Indemnification by IFIXIN: Subject to your compliance with the Indemnification Procedure below, We shall indemnify, defend, and hold harmless User from and against any and all third-party claims that the use of the Platform as permitted hereunder infringes the valid intellectual property or trade secret rights of any third party.
Indemnification by User: You shall indemnify, defend, and hold harmless IFIXIN and our directors, officers, employees, agents, and associates from and against all claims, losses, damages, penalties, liability, and costs, including reasonable attorneys’ fees, arising out of (a) User content; (b) your use of the Platform in breach of these Terms; or (c) any breach of these Terms by You.
Indemnification Procedure: The indemnified party shall promptly notify the indemnifying party in writing of any claim, give the indemnifying party sole control of the defense and settlement (provided no settlement admits liability or requires payment by the indemnified party without consent), and provide reasonable cooperation.
You represent and warrant that (i) all information You provide to Us is true and accurate; (ii) You will immediately notify Us if any such information becomes inaccurate; (iii) You have full power and authority to enter into these Terms; (iv) your use of the Platform will not violate any laws; and (v) entering into these Terms or any Order does not violate any agreement You have with any third party.
IFIXIN and all related graphics, logos, designs, etc. are trademarks of IFIXIN. They may not be used in any manner likely to cause confusion. All content on the Platform (except User- and Provider-uploaded content) is the exclusive property of IFIXIN or its licensors and is protected by copyright laws.
Each party shall protect the other party’s confidential information with the same degree of care it uses for its own, and shall not disclose it except as necessary to perform these Terms or as required by law.
By providing your phone number and/or email, You authorize Us to contact You via voice calls, emails, SMS, etc. for Platform-related purposes. You may opt-out of SMS by replying “STOP”.
Assignment: You may not assign these Terms without our written consent.

Governing Law; Jurisdiction: These Terms are governed by the laws of the country without regard to conflict of law provisions. All disputes will be resolved in the local courts.

Entire Agreement: These Terms, together with the Privacy Policy at www.ifixin.com/privacy, constitute the entire agreement between You and IFIXIN.

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